Pasadena Water and Power (“PWP”) has been providing utility services since 1906. Its current service territory spans approximately 23 square miles and includes over 68,000 electric and 38,000 water accounts. Since implementation of the 2018 Integrated Resource Plan (“IRP”), PWP has recognized a reduction of approximately 20 percent in annual retail electric energy sales, renewable resources have reached approximately 40 percent of retail sales, and PWP’s greenhouse gas (“GHG”) emissions have declined 50 percent from 1990 levels. PWP’s robust energy efficiency programs have substantially contributed to the reduction in retail electricity use, with annual savings of 8,855 MWh in FY21-22. PWP is projecting to provide nearly 40 percent of retail electricity sales with RPS-eligible renewable resources by the end of Calendar Year 2022. PWP continues to expand the Pasadena Electric Vehicle market in the City to support GHG reduction goals and increase utility revenues. PWP offers rebate programs to customers who drive plug-in electric vehicles and install charging stations at their homes and businesses. In partnership with Tesla, Inc., PWP opened its Arroyo Charging Depot in FY21-22, which is comprised of 6 DC fast chargers and 20 Tesla V3 Superchargers. PWP has several new public charging station projects planned, which will provide additional DC fast chargers and level 2 chargers to the existing city infrastructure, once completed.
PWP successfully completed the implementation of its new Customer Information System during FY21-22. The new software and business processes replaced obsolete technology and have allowed PWP to improve service to its customers and position itself for additional upcoming automation and modernization projects.
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